What counts as a seat?
A seat is needed by a person who signs in to perform work on engineering data held in the system.
It does not matter whether that person mainly authors, reviews, approves, or does a mixture
of those activities. One person uses one seat. Administrators can create as many users as needed but only
users with licenses (a seat) assigned to them can sign in. Licenses can be reassigned to other users as needed.
There is a cooldown period of 7 days before a license can be reassigned to another user.
A service account is an account used for administrative setup and platform management tasks such as
creating user accounts, roles, user groups, projects, ontologies, and variants. Customers can create
as many service accounts as they need. Service accounts are free of charge.
Service accounts are not for day-to-day engineering work. They cannot view or edit work items,
change work item status, create links between work items, or view or edit documents and other
engineering data within a project.